Cliniko integration
An AI receptionist that books straight into Cliniko
AIVOX answers patient calls, finds a time with the right practitioner and books the appointment in Cliniko, so your front desk can focus on the patients in front of them.
What it does
AIVOX and Cliniko, working together
Practitioner availability
AIVOX reads each practitioner's availability in Cliniko before offering a time.
Appointments booked in Cliniko
Bookings go straight into Cliniko with the right appointment type and practitioner.
Patient records synced
New patients are added and returning patients are matched to their existing record.
Reschedules and cancellations
Patients can change or cancel an appointment by phone and Cliniko updates automatically.
Example call
I'd like to book a physio appointment next week.
Of course. Dr Lee has Tuesday at 10am or Wednesday at 4pm. Which suits you?
Setup
Connect Cliniko in three steps
Step 01
Connect Cliniko
Link your Cliniko account from the AIVOX dashboard.
Step 02
Choose practitioners and appointment types
Decide who AIVOX can book for and which appointment types it can offer.
Step 03
Fill your schedule
Patients book any time of day, and every appointment appears in Cliniko.
Common questions
Which plan includes the Cliniko integration?
Cliniko is included on the Professional plan and the Business plan.
Can AIVOX book for a specific practitioner?
Yes. Callers can ask for a practitioner by name, or AIVOX can offer the first available time across your team.
Does AIVOX send appointment reminders?
Appointment reminder SMS are included on the Professional plan and above, which helps reduce no-shows.
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Cliniko is a trademark of its respective owner.